Medical Travel

  • International Relations Center
  • Medical Travel Guides
  • Pre-Arrival
  • Arrival
  • Admission
  • Departure
  • PMG Hospital Safety Standard
  • Covid-19 Situation
  • Travel Advice and Support
  • Q&A
  • Hospitel
  • Alternative Hospital Quarantine

International Relation Center

Our Internationals Relation Center is designed to provide streamlined access and individual cultural support for international patients to create a friendly atmosphere since you arrive in Thailand, hospitalize, treated until the end of treatment. Our international staff will make sure that every patient has the best and relaxing experience at PMG Hospital.

Internationals Relations Services Include

  • Complimentary interpretation services for English and Burmese.
  • Assistance on international insurance and third party payment.
  • Shuttle service from/to airport and hotel.
  • Assistance on hotel booking and travel advice.
  • Liaise with Embassies and foreign organizations.
  • Catering of special diets, including Western, Muslim food.
  • Assistance on visa extension service.
  • International and local evacuation by professional Medical Evacuation Team.

For more information please contact:

Tel: +66 (0) 61.913.8666

Email: [email protected]

E-mail: [email protected]

Medical Travel Checklist

  1. Check your passport: Your passport needs to be valid at least 6 months before traveling date.
  2. Consider purchasing travel insurance to make your trip enjoyable and travel with peace of mind, to protect you against unseen events such as flight cancellation, delayed flights, lost baggage, emergency on board, theft etc. Make sure the insurance you purchase covers your special medical needs during travel.
  3. Financial matters: Organize how you will finance your medical payment for your treatment, such as cash or credit card, and make sure you have additional cash in the local currency. Before going abroad, notify your bank and your credit card companies of your medical travel, to prevent banks from treating the transaction as suspicious and blocking your account.
  4. Keep important medical documents with you: Keep all of your medications in your hand luggage. Copies of any tests, x-rays, CT scan or any imaging diagnosis outcomes, your blood test or medical histories relating to your medical problem. A medical summary is very helpful to pack in case of any emergency during your travels.
  5. Check the weather forecast of your destination.
  6. Check if it is necessary for you to get certain vaccinations.
  7. Once you have purchased your flight tickets, make sure you have sent the itinerary to those will pick you up from the airport.
  8. Required documents.
  9. Ensure that you have contact details of your healthcare provider, your assistance or your transport provider.
  10. Copies of your passport and immunization records is required, keep them in a separate location. In case of lost passports, it is much easier to get a replacement of your passport if you have a copy.


What should I take with me?

  1. Mobile phone with a charger.
  2. Personal documents such as ID card, passport and visa.
  3. Credit/debit card and some additional cash in the correct local currency.
  4. Daily medication, if any, in original packaging; any type of information regarding any chronic diseases that you may have.
  5. Medical records, including current diagnosis, films (X-ray, MRI, CT scan, ultrasound), biopsy results and your contact information.
  6. Items for entertainment purposes during your medical travel trip; for example, books, music players.
  7. A basic set of toiletries such as soap, shampoo, toothbrush and toothpaste, shaving kit, deodorant, sanitary napkins.
  8. A set of clothes for your physiotherapy and rehabilitation, if it is required after surgery; this may include tracksuit and a pair of sneakers.
  9. Sleep essentials such as pajamas, earplugs and your favorite small pillow or blanket.

Documents Required for The Approval Process:

  • Copy of the patient’s passport with certified signature (newly signed).
  • Copy of the companion’s passport(s) with certified signature (newly signed) [max. 3 Companions].
  • Updated medical report with relevant investigation results.
  • Referral letter from a doctor in current country, stating the need to seek for treatment in Thailand.
  • Proof of financial status, e.g. bank statement.
  • Affidavit of support.* (Only for patient with companions)
  • Letter of intention and consent for quarantine.*
  • Communicable diseases screening form.*
  • Travel advice and assessment before medical and surgical care form.
  • PMG Hospital will submit relevant documents to the Thai authorities for approval of permission to enter the Kingdom of Thailand. Once approved, a copy of the stamped. Confirmation Letter will be sent to the patient to apply for the Certificate of Entry (COE) in the current.
  • Country via the internet https://coethailand.mfa.go.th.Thai medical visa application is also required at this stage.

Documents Required Prior To Departure:

  • Certificate of Entry (COE)
  • Valid Thai medical visa.
  • Flight ticket. (If available)
  • COVID-19 test result within 72 hours before departure. (DO NOT attempt to get the COVID-19 test before the approval is confirmed)
  • Fit-to-travel or Fit-to-fry certificate issued by a licensed doctor in the current country, within 72 hours before departure.
  • Insurance policy (or Guarantee letter from the Embassy) covering the treatment of COVID-19 incurred in Thailand, medical transportation and repatriation if needed, minimum amount of USD100,000 each, for the patient and each companion. Please buy the recommended insurance policy from the Thai General Insurance Association https://covid19.tgia.org

Political situation
     The Kingdom of Thailand continue to attract thousands of tourists and new residents from around the world, all drawn to its diverse landscapes, world-famous cuisine, and ancient culture. Although tourists and residents of Thailand can enjoy relative calm and safety throughout their time in the Kingdom, it’s important to be aware of the current realities facing Thailand.  The government structure of Thailand is known as a Constitutional Monarchy, currently under King Maha Vajiralongkorn, who ascended the throne in December 2016 following the  October 2016 passing of King Bhumibol Adulyadej.
     Since 2005, Thailand has experienced many instances of political turmoil which include a military coup d’état in 2006 that resulted in the removal of then-Prime Minister  Thaksin Chinawat, followed by anti-government protests and conflicts between competing  political factions for several years. Despite the formal end of the military government in 2019, the army continues to dominate the new administration. The March 2019 general election resulted in a coalition government led by the military-aligned Phalang Pracharat (PP) party, under the prime ministership of Prayuth Chan-ocha.
     Today, the political situation in most of Thailand is relatively calm, with the new constitution having been signed in April 2017. However, the Southern region of the country continues to experience unrest and violence due to ethnic and nationalist insurgents. Officials continue to advise tourists and residents to exercise caution when traveling to these areas, and to always stay informed of the current political climate. In Bangkok, political street protests sometimes take place and could affect traffic. Thailand has a healthy and fairly consistent system of information and journalism, where the most current political events and realities are covered both in English and Thai. One such outlet is the Bangkok Post.

Country Risk assessment
A4
Country Risk
     See the country risk analysis provided by Coface 

A4Economic and financial outlook could be marked by some weakness. Political context could suffer from tension. Business climate can present significant shortcomings. The average probability of company default is reasonable.
BUncertain economic and financial outlook. Political context could suffer strong tensions. Business climate can present potential shortcomings. The average probability of company default is fairly high.
CVery uncertain economic and financial outlook. Political context could be unstable. Business climate has significant shortcomings. The average probability of company default is high.
DHighly uncertain economic and financial outlook. Very unstable political context. Very difficult institutional and business climate. The average probability of company default is very high. 

Road travel
     Traveling within Thailand is relatively simple with buses, trains, planes, and boats making it possible to reach nearly all areas of the country rather easily. Within the city of Bangkok taxis, motorcycles, cars, and an extensive subway system connects the entire city.  For those who choose to drive in Thailand, there are some important points to consider  regarding the laws and regulations that govern driving in Thailand. The website “Driving in Thailand” provides comprehensive information on the rules, regulations, and expectations that  come along with driving in Thailand.

 

     Prior to confirming your appointment at PMG Hospital, you should consider the entry requirements of Thailand. You may need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand.

Health and vaccinations
     As with traveling to most other countries, health authorities advise all travelers to always make sure that they’re up to date on all their vaccinations before the trip. Every traveler needs to be up to date on their routine vaccinations, which are: thediphtheria-tetanus-pertussis vaccine, the chickenpox vaccine, the polio vaccine, the measles-mumps-rubella (MMR) vaccine, and your regular flu vaccine. Additionally, please see the table below for more specific vaccine recommendations that may apply to specific people before entering Thailand.

     Malaria: When traveling in Thailand, you should avoid mosquito bites to prevent malaria. You may need to take prescription medicine before, during, and after your trip to prevent malaria, depending on your travel plans, such as where you are going, when you are traveling, and if you are spending a lot of time outdoors or sleeping outside. Talk to your doctor about how you can prevent malaria while traveling. Areas of Thailand with risk of malaria: Primarily in provinces that border Burma (Myanmar), Cambodia, and Laos and the provinces of Kalasin, Krabi (Plai Phraya district), Nakhon Si Thammarat, Narathiwat, Pattani, Phang Nga (including Phang Nga City), Rayong, Sakon Nakhon, Songkhla, Surat Thani, and Yala, especially the rural forest and forest fringe areas of these provinces. Rare to few cases in other parts of Thailand, including other parts of Krabi Province and the cities of Bangkok, Chiang Mai, Chiang Rai, Koh Phangan, Koh Samui, and Phuket. None in the islands of Krabi Province (Koh Phi Phi, Koh Yao Noi, Koh Yao Yai, and Ko Lanta) and Pattaya City.

Traffic Status

Information on Current International Infectious Disease Situation
     This information is put together for you by the Infection Control Department at PMG Hospital in accordance with the World Health Organization (WHO), Centers for Disease Control (CDC) and the Ministry of Public Health in Thailand. Click here.

MOPH
     For more information click here
Weather Status
     Live weather click here

As a patient of PMG Hospital, it is our responsibility to keep you fully informed of your treatment and rights as a patient and encourage you to participate and be proactive in your treatment choices. For the patient’s best benefits and cooperation with health professionals, the Medical Council, Nursing, Pharmacy Council, Dental Council, Physical Therapy Council, Medical Technology Council, and Art of Healing Committee together announce Declaration of Patient’s Rights and Responsibilities as follows:

Patient’s Rights

  1. Patients have the rights to receive medical care from healthcare professionals without discrimination as stated in the constitution.
  2. Patients have the rights to receive truthful and sufficient information regarding to his/her illness, investigation, treatment, as well as benefits and risks from healthcare professionals in an appropriate language before making a decision to consent except in a case of emergency and life-threatening conditions.
  3. Patients with life-threatening conditions have the rights to receive immediate medical treatment from healthcare professionals without the need to request for help.
  4. Patients have the rights to know the name, surname, and profession of the healthcare personnel in charge.
  5. Patients have the rights to ask for an opinion of another healthcare professionals and have the rights to request for a change to other healthcare professionals or medical facility that comply with the terms and conditions of respective health insurance.
  6. Patients have the rights to confidentiality of medical information except when a consent is provided or when the information is required by healthcare professionals to provide direct medical benefits.
  7. Patients have the rights to be completely informed regarding to the role in the research and the risks involved in order to make decision to participate in/or withdraw from the medical research being carried out by health care provider.
  8. Patients have the rights to make a request for information in their medical record which comply with hospital’s procedures as long as the request does not violate the rights of others.
  9. A parent or legal guardian may use the rights on behalf of the patient who is under 18 years old or physically or mentally incompetent.


Patient’s Responsibilities

  1. Patients are responsible for cooperating and complying with the healthcare professionals recommendations during the course of treatment and should inform when compliance is not possible.
  2. Patients are responsible for providing complete and truthful information and facts regarding medical conditions to the responsible healthcare professionals. This will be beneficial for providing medical treatment and preventing serious adverse effects on the patient, including relevant healthcare professionals.
  3. Patients are responsible for cooperating and complying with the hospital rules and regulations.
  4. Patients are responsible for treating healthcare professionals, other patients, and visitors with courtesy and respect.
  5. Patients are responsible to avoid any actions that could disrupt or interfere with the operation of healthcare professionals and public health personnel. Patients are responsible for direct cooperation with hospital management representatives to resolve complaints, according to the regulations of the hospital.
  6. Emergency room is only for patients who are in emergency and life-threatening conditions. Healthcare Providers are allowed to use their own discretion in choosing treatment according to their medical knowledge, evidence-based medical treatment options in a given context and limitations as well as to consult or refer patients when deemed appropriate for the patients’ highest benefits.
  7. Patients are responsible for being aware that “resources in the public health system are of high-cost and limited”. Any actions of the patient that may result in the loss of valuable resources can adversely affect the patient’s own medical treatment and others. Patients should not waste medical resources unnecessary.
  8. Patients are responsible for respecting the privacy of healthcare professionals and other patients in a medical facility. Taking pictures and video and sound recordings, or any other similar actions without prior consent are prohibited.
  9. Patients must inquire to fully understand all information given to the patients including possible risks prior to accepting or declining medical treatment. However, if there are any questions or misunderstandings, please notify the relevant parties.
  10. Patients are responsible for being aware that “Neglect or failure to comply with the above details”, may adversely affect the patient’s own medical treatment, damage to the medical facility or affect other patients. Hence, non-compliant patients will be subjected to penalties as provided by law, following the publication in the Royal Thai Government Gazette (Announced on 23 June 2020)

Guidelines and Procedures for hospital staff Who will pick up the patient at the Airport, Disease control checking point or immigration?

  • The staffs wait to pick up the patient(s) and companion(s) at  meeting point with full PPE and PMG hospital sign.

  • The officer welcome patient(s) with explanation of how to behave and duration of travels.

  • The staffs inform duration of the trip and what to do during transport.
  • Use of 70% alcohol to clean hands is a must prior to getting into the vehicle.

  • The officer will use 70% alcohol spray to sanitize patient’s luggage.

  • The officer must be seated at least 1 meter away from each patients including patient companion(s).

  • The staffs use an alcohol spray to clean the vehicle door handles and closed the door properly.

Direction to PMG Hospital (Google Map)


    To ensure the patients and companions’ safety, PMG Hospital has enhanced the preventive measures by applying disinfectant solution in every areas of shuttle before and after use.

Recommendation for Application Installment​

     Foreign nationals, who are permitted to enter the Kingdom of Thailand as patients and seeking for medical care, can only be quarantined in the hospital upon arrival. In order to mitigate the risk of COVID-19 throughout the travel, including ground and air transportation, patients and their companion(s) should:

  • Wear a mask and maintain appropriate physical distance in the public area at all times.
  • Wash their hands often with soap and water for at least 20 seconds.
  • If soap and water are unavailable, use an alcohol-based hand sanitizer with at least 60% alcohol content.
  • Always bring sanitation wipes. Avoid touching their eyes, hands and mouth. Cover their mouth and nose with their bent elbow or tissue when coughing or sneezing.

Admission and Treatment

     PMG Hospital is received authority by the Ministry of Public Health to be a place of to serve as a detention center in AHQ (Alternative Hospital Quarantine) for Thai and foreign medical travelers. That requires specialize expertise including treatment in the nature of medical diseases and monitoring for COVID-19 quarantine for a period of at least 14 days in the hospital. The medical team has measures to take care of fly-in as follows:

  • Patient and patient’s followers (Fly-in) must have a medical certificate for general passenger or Fit to Fly letter with a COVID-19 non-COVID-19 validation result from the country of origin. Which was issued within 72 hours prior to departure.
  • Hospital staffs wearing full PPE (Personal Protection Equipment) waiting to receive the patient and patient’s followers at airport meeting points and travel to PMG Hospital as soon as possible.
  • When arriving at PMG Hospital, patient and companions will be forwarded to the isolation room. We PMG have a total of 10 rooms at ward AHQ, at 3rd floor.
  • Patient and  followers will be tested for COVID-19 3 times. (Day 0, 7 and 14).

When the patient and companions arrive PMG hospital.

  • Security blocking the path from the front of the hospital  to the 1st elevator up to Ward AHQ on the 3rd floor and inform the elevator operator to lock the elevator until it is cleaned.
  • Inspector / Facility Manager takes care of  cleaning the elevator with a disinfectant (0.5% sodium hypochlorite) and throw into the infectious waste.
  • When the patient and patient’s companion arrive to ward, our team waiting for welcoming, introducing and explaining rules and regulations of AHQ policy, for example: 
    • Registration via COSTE application
    • COVID – 19 test 3 times (Day0, Day7, Day 14)
    • Meet the Doctor at 1st day
    • Nursing Service (24 hours)
    • On call Interpreters (24 hours)
    • Temperature, Blood Pressure and Oxygen status monitoring (2 Times/Day)
    • 3 Meals / Day
    • Hospital Gown (Daily)
    • Mask 
    • Drinking Water 
    • A Bottle of Alcohol based Hand Sanitize (450 ml.)
    • Stress test
  • We provide room cleaning service, linen changing,pillowcases, towels, soap, shampoo, hair cap, drinking water with a change of clothes and others extra items providing for the patient during their stay for 14 days
  • We also recommend other special service programs such as health medical checkup program, relaxing Thai massage service, ordering special food apart from the package provided by the hospital.

Room Facilities

  • Air Condition
  • Flat Screen HD TV
  • Refrigerator, Microwave oven, Electric kettle, Plates and Spoons
  • Electric Bed
  • Bedside Table
  • Sofa
  • Slipper (Disposable use)
  • Daily Toiletries
  • Free WiFi -High Speed (24 Hour)

I. Prepare before Admit

  • Receive notification of the patient arrival plan from the international marketing center.
  • Booking and preparing ward room to be ready before patient and companions arrive.

II. Process of Check-In

  • The medical registration department  registers and records the hospital number of patient and companions.
  • Admission department sends the name of patient and companions ,hospital number to AHQ ward.

III. How to communicate with hospital

  • By Phone – 065-6624498
  • By Application Line – @pmghospital
  • By Intercom that providing in the inpatient room to the ward counter – Call 3013 or 3014

IV. Recommendations for visiting patients

  • Advise the companions to visit patients by VDO Call / Line Application.

At Discharge, Patients will:

  • Be informed and educated about the drugs and medication that they have been given.
  • Be taught how to manage and adapt to the environment so that it does not affect their health condition; how to utilize community resources and deal with the economic and social problems which may affect their condition.
  • Understand the goal of treatment, learn how to observe their own symptoms and know when to notify the physician or nurse about significant symptoms. Patients will have sufficient knowledge to handle any emergency situations by themselves appropriately before arriving at the hospital.
  • Understand their own health status such as limitations and effect from their medical condition. Patients will be able to handle daily activities, cope with the health limitation, aid recovery and prevent complications from happening.
  • Understand and realize the importance of follow-up appointments. Patients should understand the need to ask for help in the case of emergency, as well as the treatment outcome and treatment plan to the other units which may be applicable.
  • Have the know-how in selecting nutritional food that is best for their health condition.

     If treatment must be continued at another healthcare facility, patients will discharge and leave with a summary of the given treatment at PMG Hospital. This summary report will be issued by a physician and given to the patient by a nurse at discharge.

DOCUMENT SERVICE

     Our international relation team provides document services for your departure.

  • Medical Certificate: A medical certificate or doctor’s certificate is a written statement from a physician or other medically qualified health care provider which is issued for a variety of reasons including certification of a patient’s illness, certification of a patient’s fitness or certification of a patient’s recovery form a medical condition.
  • Fit to fly Certificate(if requested): Some airlines require medical letter/certificate confirming that the patient’s medical condition is currently stable and suitable to travel.
  • Quarantine Certificate with results of RT-PCR test 3 times throughout the 14-day quarantine.

TRANSPORTATION ARRANGEMENTS

     We offer complimentary transportation service for our patients and family members to Suvarnabhumi Airport (SUV) or Don Mueang International Airport (DMK). Please provide the following information to our international relation team.

  • Passengers passport number
  • Date of departure
  • Time of departure
  • Flight no.
  • otal number of passengers to be picked up

Please note: The booking must be arranged not less than 24 hours before your travel date.

Safety Standard

COVID-19 situation in Thailand

Update COVID-19 Situation in Thailand on Department of Disease Control 
https://www.tatnews.org/tag/covid19/

South-East Asia Covid-19 Situation

Vaccines Recommendations before entering Thailand

Relaxation of regulations to enter Thailand and procedures of the quarantine

From 1 April 2021, 

  • Quarantine period will be reduced from 14 days (15 nights) to 10 days (11 nights). Travelers from countries with COVID-19 variants, will still be required to undergo the quarantine period of 14 days (15 nights). The list of countries with COVID-19 variants will be published and updated by the Ministry of Public Health of Thailand every 15 days. While being at quarantine facilities, travelers must take two RT-PCR tests: between day three and five and between day nine and ten.
  • While undergoing quarantine, travelers will be allowed to engage in leisure activities subject to time and conditions granted by the Ministry of Public Health of Thailand namely exercising in the fitness room, outdoor exercising, swimming, bicycling within a controlled area, and ordering goods and food from outside,.
  • For non-Thai nationals, a Fit to Fly certificate will be no longer required. However, a medical certificate with a laboratory result indicating that COVID-19 is not detected, using the RT-PCR method, issued no more than 72 hours before departure, is still required. For Thai nationals, submission of either a Fit to Fly certificate or a COVID-19 test result will be required to travel to Thailand.
  • For further information, please contact the Embassy through [email protected] or telephone numbers 202-640-5897 and 202-431-0882

Originally by published by Covid-19 situation in and travel To Thailand

1. The Platinum Fashion Mall

The Platinum Fashion Mall

Ratchathewi, Bangkok

Distance: 700 M

Orthopedic/ Spine surgery: Recommended

Neurologic surgery: Recommended

Cardiac disease: Recommended

2. Central World

Central World

Pathum Wan District, Bangkok

Distance: 1.1 Km

Orthopedic/ Spine surgery: Recommended

Neurologic surgery: Recommended

Cardiac disease: Recommended

3. Wat Phra Chetuphon

Wat Phra
Chetuphon

Distance: 5.7 Km

Orthopedic/ Spine surgery: Recommended

Neurologic surgery: Recommended

Cardiac disease: Depend on conditions about clinical symptoms assessed by a physician.

4. ICONSAIM

ICONSIAM

Charoennakorn Road, Khlong Ton Sai Khlong San Bangkok 10600

contact: 024957000
[email protected]

publichttps: www.iconsiam.com

Open: Monday-Sunday 10.00-22.00

5. The Emporium

The Emporium

622 Sukhumvit Road, Khlong Tan Khlong Toei Bangkok 10110

Contact: 022691000
[email protected]

publichttps://www.emporium.co.th/

Open: 10.00 AM – 10.00 PM

6. Wat Traimit Withayaram Worawihan

Wat Traimit Withayaram Worawihan

Samphanthawong, Bangkok

Distance: 3.5 Km

Orthopedic/ Spine surgery: Recommended

Neurologic surgery: Recommended

Cardiac disease: Depend on conditions about clinical symptoms assessed by a physician.

7. Alpine Golf & Sport Club

Alpine Golf & Sports Club

Alpine Golf & Sports Club is one of Thailand’s top-rated courses, and one of the best in Asia. The layout created by one of America’s leading golf course architects,..

8. Chiang Rai Road Classic

Chiang Rai Road Classic
Moo 1, Mae Kon Mueang Chiang Rai Chiang Rai 57000

contact: 0863722026

[email protected]

public: //www.singhapark.com

     Once you’ve decided to travel to Bangkok, you may want to learn more about Thailand and how you can make the most out of your trip. The best place to start your research would be the Tourism Authority of Thailand’s website, which covers a wide range of topics such as:

    The following recommended accommodations are selected according to SHA2020 (Safety and Health Administration) standard. Or link to example of SHA checklist

1. Park Village Rama II

Park Vilage Rama II

Address: 1/ 1-1 / 3 Rama II Soi 56, Samae Dam, Bangkhuntien, Bangkok 10150

Thailand

Reception Desk: 24 Hours

Email: [email protected]

Line: @roomparkvillage

Tel :  +66 2 415 1122

2. Aloft Bangkok Sukhumvit 11

Aloft Bangkok Sukhumvit 11

Address: Soi 35, Sukhumvit 11, Klongtoey-Nua, Wattana, Bangkok Thailand 10110
Aloft Bangkok Sukhumvit 11 is offering accommodation under the Alternative Sate Quarantine (ASQ) program of the Thai Government.  For more information and booking please
contact us

Tel : 02-207-7000

Email : [email protected]

3. Thousand – Ten Thousand Residence & Hotel​

Thousand-Ten Thousand Residence & Hotel

Address: 135/1, Soi Bangkhuntien 9-11, Bangkhuntien Road,  Bangkok Thailand 10150

Tel : 088-812-9991

Line : 1000-10000

4. Trat City Hotel

Trat city hotel

Address: 411/17, Moo 2, Sukhumvit Road, Tumbol Wangkrajae, Amphur Muang Trat, Trat Province Thailand 23000

Tel : 039 510 711-4 , 086 327 8171

Email : [email protected]

5. Graceland Bangkok by Grace Hotel

Wat Traimit Withayaram Worawihan
Samphanthawong, Bangkok

Distance: 3.5 Km

Orthopedic/ Spine surgery: Recommended

Neurologic surgery: Recommended

Cardiac disease: Depend on conditions about clinical symptoms assessed by a physician.

1. The Senizens

The Senizens

Address: 448 The Senizens Building, Bangwaek Road, Bangwaek Pasicharoen, Bangkok Thailand 10160

Tel : 02-288-0182

Email : [email protected]

2. Kluynamthai 2 Genetic Hospital​

Kluaynamthai 2 genetic hospital
Address:
27 Sukhumvit 68, Bangna, Bangkok Thailand 10260
Tel : 084-567-1111 , 084-567-1115
Email : [email protected]

3. AkkaraCare

The Akkara care

Address: 6 Soi Bangkhuntien, Bangkhuntien 11, Samaedam, Bangkok Thailand 10150

Tel : 097-101-4082 , 086-318-2604

Email : [email protected]

Medical Travel Q&A

Additional information not listed below is required Please contact our AHQ service team at +66 (0) 6 5662449 or E-mail [email protected] Add us as your LINE friend, contact us at WhatsApp.

  • Question : Can I cancel my reservation?
    No, the booking cannot be canceled. But you can change your booking by contacting us at +66 (0) 6 56624498

  • Question : If it is announced by the government that the visitor to Thailand is not required to be detained on the day of his arrival in Thailand. What should I do ?
    We have a policy of canceling the reservation. You will receive the amount you paid in full or in part depending on the conditions.
  • Question : If there is a government announcement, reducing the number of detention days for travelers entering Thailand. What should I do?
    We have a refund policy that you have paid for the remaining amount in full or in part, depending on the conditions.
  • Question : Is there a pick-up service from the airport to the hotel?
    Yes, we have a pick-up service from the airport, our vehicles are cleaned and sterilized to the standards. This service is included in the Alternative Hospital Quarantine (AHQ) room package.
  • Question : Does this package include three meals?
    Yes, we have breakfast. Daily lunch and dinner throughout the stay. And, one afternoon dessert service.
  • Question : What if my COVID-19 test results are positive during my stay?
    In the event that the test shows you have COVID-19 infection, you will be taken to hospital immediately for treatment.
  • Question : Why is the AHQ detained guest having to stay 15 nights in the hotel instead of 14?
    Thailand’s Ministry of Public Health requires AHQ guests to be quarantined for a full 14 days and counted the date of arrival to Thailand on the 0 day regardless of the time of arrival in the country on that day.
  • Question : Guest detained AHQ is it allowed to have outside visitors?
    Not allow.
  • Question : Can a couple stay in the same room?
    Yes, a copy of the marriage certificate of the spouse must be submitted when making the reservation. AHQ (Alternative Hospital Quarantine).
  • Question : Can family members stay in the same room?
    Yes, it depends on the maximum number of guests that can be accommodated for each room type or suite selected. A copy of the parent’s marriage certificate must be submitted when booking an AHQ (Alternative Hospital Quarantine).
  • Question : Can friends or unmarried couples stay in the same room?
    No, only married couples and families can stay in the same room.
  • Question : Do babies stay for free?
    There is no additional charge for infants up to 3 years old.
  • Question : Is there a menu for children in each meal?
    Yes, we have.
  • Question : Are pets allowed in the hotel rooms?
    Not allow.
  • Question : Can the COVID-19 virus be transmitted from one room to another through the hospital air conditioning system?
    No, under the AHQ certification standard, all rooms have standalone air conditioning. Air conditioning systems and air filters in all rooms are properly sterilized as standard after guest check-out.
  • Question : Does PMG Hospital have a COVID 19 insurance plan from a partner?

    Yes, we are offering the COVID 19 insurance plan, Sawasdee Thailand. Of AXA Thailand, which has been certified as required by law It also provides protection for entry into Thailand with packages for an optional detention facility (AHQ) at PMG Hospital.

ALTERNATIVE HOSPITAL QUARANTINE

FROM AIRPORT TO AHQ, WE’LL TAKE CARE OF YOU

Enjoy the comfort of your own private area with complete facilities to take care of you during your stay with us.

ALTERNATIVE HOSPITAL QUARANTINE

 

STANDARD ROOM

VIP ROOM

14 DAYS

฿ 55,000.-

฿ 58,000.-

10 DAYS

฿ 39,000.-

฿ 42,000.-

7 DAYS

฿ 35,000.-

฿ 39,000.-

A follower whom would accompany ones quarantine will be charged ฿20,000 person for both 7 days and 10 days quarantine.

Services

  • Airport transfer – return trip
  • 24 Hours standby nursing service
  • COVID -19 testing by Real Time RT-PCR (2 Times), Serum IgM, Serum IgG
  • 3 Meals per day
  • Laundry services

Screening Criteria

  • Quarantine for 7 days with a completed vaccine certificate at least 14 days before your travel
  • Quarantine for 10 days with a partial vaccine certificate at least 14 days before your travel
  • No fever (temperature must be lower or equal to 37°C)
  • Test for COVID-19 Real Time RT-PCR is negative 72 hours before your travel

Safety Measures

1. Entrance – Exit

  • There is a limit to the entrance to each building
  • Screening staff
  • A thermo scan is used to measure the temperature at the entrance point
  • QR Code check in and check out for the hospital entrance

2. Hygiene

  • Alcohol, hand sanitizer at every service point
  • Surgical masks are provided to patients

We Are Prepared With

  • A Cohort Ward
  • Personal Protection Equipment (PPE)
  • Multi-disciplinary medical team
  • Laboratory tests for COVID-19 Real Time RT-PCR
  • Blood tests
  • Modern medical equipment’s for complicated cases of diseases

ALTERNATIVE STATE QUARANTINE (ASQ)

ICare Residentce & Hotel Bangkok have partnered with PMG hospital to offer 14 day  Alternative State Quarantine package with a clean and safe private are under Ministry of Health.

ASQ PRICE (P/P)

฿ 39,000.-

*Terms and conditions apply

Our Internationals Relation Center is designed to provide streamlined access and individual cultural support for international patients to create a friendly atmosphere since you arrive in Thailand, hospitalize, treated until the end of treatment. Our international staff will make sure that every patient has the best and relaxing experience at PMG Hospital.

Internationals Relations Services Includ

  • Complimentary interpretation services for English and Burmese.
  • Assistance on international insurance and third party payment.
  • Shuttle service from/to airport and hotel.
  • Assistance on hotel booking and travel advice.
  • Liaise with Embassies and foreign organizations.
  • Catering of special diets, including Western, Muslim food.
  • Assistance on visa extension service.
  • International and local evacuation by professional Medical Evacuation Team.
Medical Travel Checklist
  1. Check your passport: Your passport needs to be valid at least 6 months before traveling date.
  2. Consider purchasing travel insurance to make your trip enjoyable and travel with peace of mind, to protect you against unseen events such as flight cancellation, delayed flights, lost baggage, emergency on board, theft etc. Make sure the insurance you purchase covers your special medical needs during travel.
  3. Financial matters: Organize how you will finance your medical payment for your treatment, such as cash or credit card, and make sure you have additional cash in the local currency. Before going abroad, notify your bank and your credit card companies of your medical travel, to prevent banks from treating the transaction as suspicious and blocking your account.
  4. Keep important medical documents with you: Keep all of your medications in your hand luggage. Copies of any tests, x-rays, CT scan or any imaging diagnosis outcomes, your blood test or medical histories relating to your medical problem. A medical summary is very helpful to pack in case of any emergency during your travels.
  5. Check the weather forecast of your destination.
  6. Check if it is necessary for you to get certain vaccinations.
  7. Once you have purchased your flight tickets, make sure you have sent the itinerary to those will pick you up from the airport.
  8. Required documents.
  9. Ensure that you have contact details of your healthcare provider, your assistance or your transport provider.
  10. Copies of your passport and immunization records is required, keep them in a separate location. In case of lost passports, it is much easier to get a replacement of your passport if you have a copy.
What should I take with me?
  1. Mobile phone with a charger.
  2. Personal documents such as ID card, passport and visa.
  3. Credit/debit card and some additional cash in the correct local currency.
  4. Daily medication, if any, in original packaging; any type of information regarding any chronic diseases that you may have.
  5. Medical records, including current diagnosis, films (X-ray, MRI, CT scan, ultrasound), biopsy results and your contact information.
  6. Items for entertainment purposes during your medical travel trip; for example, books, music players.
  7. A basic set of toiletries such as soap, shampoo, toothbrush and toothpaste, shaving kit, deodorant, sanitary napkins.
  8. A set of clothes for your physiotherapy and rehabilitation, if it is required after surgery; this may include tracksuit and a pair of sneakers.
  9. Sleep essentials such as pajamas, earplugs and your favorite small pillow or blanket.

Pre-Arrival (Healthcare and quarantine at PMG hospital)
Due to the COVID-19 pandemic, Thai authorities have imposed regulations regarding a permission to enter the Kingdom of Thailand for those who need to receive medical treatment in Thailand except for treatment for COVID-19. The patient, including their accompanying companions (no more than 3 at maximum) must comply with the regulations and mandatory quarantine period upon arrival

PMG Hospital is a qualified healthcare provider registered under the standards set by Thailand Ministry of Health to provide Alternative Hospital Quarantine (AHQ) to all international patients and their companions during this pandemic time.

Documents Required for The Approval Process:

  • Copy of the patient’s passport with certified signature (newly signed).
  • Copy of the companion’s passport(s) with certified signature (newly signed) [max. 3 Companions].
  • Updated medical report with relevant investigation results.
  • Referral letter from a doctor in current country, stating the need to seek for treatment in Thailand.
  • Proof of financial status, e.g. bank statement.
  • Affidavit of support.* (Only for patient with companions)
  • Letter of intention and consent for quarantine.*
  • Communicable diseases screening form.*
  • Travel advice and assessment before medical and surgical care form.
  • PMG Hospital will submit relevant documents to the Thai authorities for approval of permission to enter the Kingdom of Thailand. Once approved, a copy of the stamped. Confirmation Letter will be sent to the patient to apply for the Certificate of Entry (COE) in the current.
  • Country via the internet https://coethailand.mfa.go.th.Thai medical visa application is also required at this stage.


Documents Required Prior To Departure:

  • Certificate of Entry (COE)
  • Valid Thai medical visa.
  • Flight ticket. (If available)
  • COVID-19 test result within 72 hours before departure. (DO NOT attempt to get the COVID-19 test before the approval is confirmed)
  • Fit-to-travel or Fit-to-fry certificate issued by a licensed doctor in the current country, within 72 hours before departure.
  • Insurance policy (or Guarantee letter from the Embassy) covering the treatment of COVID-19 incurred in Thailand, medical transportation and repatriation if needed, minimum amount of USD100,000 each, for the patient and each companion. Please buy the recommended insurance policy from the Thai General Insurance Association https://covid19.tgia.org


Political situation

The Kingdom of Thailand continue to attract thousands of tourists and new residents from around the world, all drawn to its diverse landscapes, world-famous cuisine, and ancient culture. Although tourists and residents of Thailand can enjoy relative calm and safety throughout their time in the Kingdom, it’s important to be aware of the current realities facing Thailand. The government structure of Thailand is known as a Constitutional Monarchy, currently under King Maha Vajiralongkorn, who ascended the throne in December 2016 following the October 2016 passing of King Bhumibol Adulyadej.

Since 2005, Thailand has experienced many instances of political turmoil which include a military coup d’état in 2006 that resulted in the removal of then-Prime Minister Thaksin Chinawat, followed by anti-government protests and conflicts between competing political factions for several years. Despite the formal end of the military government in 2019, the army continues to dominate the new administration. The March 2019 general election resulted in a coalition government led by the military-aligned Phalang Pracharat (PP) party, under the prime ministership of Prayuth Chan-ocha.

Today, the political situation in most of Thailand is relatively calm, with the new constitution having been signed in April 2017. However, the Southern region of the country continues to experience unrest and violence due to ethnic and nationalist insurgents. Officials continue to advise tourists and residents to exercise caution when traveling to these areas, and to always stay informed of the current political climate. In Bangkok, political street protests sometimes take place and could affect traffic. Thailand has a healthy and fairly consistent system of information and journalism, where the most current political events and realities are covered both in English and Thai. One such outlet is the Bangkok Post.
Country Risk assessment
A4

Country Risk
See the country risk analysis provided by Coface

A4Economic and financial outlook could be marked by some weakness. Political context could suffer from tension. Business climate can present significant shortcomings. The average probability of company default is reasonable.
BUncertain economic and financial outlook. Political context could suffer strong tensions. Business climate can present potential shortcomings. The average probability of company default is fairly high.
CVery uncertain economic and financial outlook. Political context could be unstable. Business climate has significant shortcomings. The average probability of company default is high.
DHighly uncertain economic and financial outlook. Very unstable political context. Very difficult institutional and business climate. The average probability of company default is very high. 

Traffic Status

Information on Current International Infectious Disease Situation

This information is put together for you by the Infection Control Department at PMG Hospital in accordance with the World Health Organization (WHO), Centers for Disease Control (CDC) and the Ministry of Public Health in Thailand. Click here.

Live Traffic Status
Live Traffic ( Google map PMG Hospital )
Ministry of Public Health (MOPH)
For more information click here
Weather Status
Live Weather Click here

Road travel
Traveling within Thailand is relatively simple with buses, trains, planes, and boats making it possible to reach nearly all areas of the country rather easily. Within the city of Bangkok taxis, motorcycles, cars, and an extensive subway system connects the entire city. For those who choose to drive in Thailand, there are some important points to consider regarding the laws and regulations that govern driving in Thailand. The website “Driving in Thailand” provides comprehensive information on the rules, regulations, and expectations that come along with driving in Thailand.
 
Entry Requirements

Prior to confirming your appointment at PMG Hospital, you should consider the entry requirements of Thailand. You may need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand.
 
Health and vaccinations

As with traveling to most other countries, health authorities advise all travelers to always make sure that they’re up to date on all their vaccinations before the trip. Every traveler needs to be up to date on their routine vaccinations, which are: thediphtheria-tetanus-pertussis vaccine, the chickenpox vaccine, the polio vaccine, the measles-mumps-rubella (MMR) vaccine, and your regular flu vaccine. Additionally, please see the table below for more specific vaccine recommendations that may apply to specific people before entering Thailand.

Malaria: When traveling in Thailand, you should avoid mosquito bites to prevent malaria. You may need to take prescription medicine before, during, and after your trip to prevent malaria, depending on your travel plans, such as where you are going, when you are traveling, and if you are spending a lot of time outdoors or sleeping outside. Talk to your doctor about how you can prevent malaria while traveling. Areas of Thailand with risk of malaria: Primarily in provinces that border Burma (Myanmar), Cambodia, and Laos and the provinces of Kalasin, Krabi (Plai Phraya district), Nakhon Si Thammarat, Narathiwat, Pattani, Phang Nga (including Phang Nga City), Rayong, Sakon Nakhon, Songkhla, Surat Thani, and Yala, especially the rural forest and forest fringe areas of these provinces. Rare to few cases in other parts of Thailand, including other parts of Krabi Province and the cities of Bangkok, Chiang Mai, Chiang Rai, Koh Phangan, Koh Samui, and Phuket. None in the islands of Krabi Province (Koh Phi Phi, Koh Yao Noi, Koh Yao Yai, and Ko Lanta) and Pattaya City.
Patient’s Right & Responsibilities
As a patient of PMG Hospital, it is our responsibility to keep you fully informed of your treatment and rights as a patient and encourage you to participate and be proactive in your treatment choices. For the patient’s best benefits and cooperation with health professionals, the Medical Council, Nursing, Pharmacy Council, Dental Council, Physical Therapy Council, Medical Technology Council, and Art of Healing Committee together announce Declaration of Patient’s Rights and Responsibilities as follows:

Patient’s Rights

  1. Patients have the rights to receive medical care from healthcare professionals without discrimination as stated in the constitution.
  2. Patients have the rights to receive truthful and sufficient information regarding to his/her illness, investigation, treatment, as well as benefits and risks from healthcare professionals in an appropriate language before making a decision to consent except in a case of emergency and life-threatening conditions.
  3. Patients with life-threatening conditions have the rights to receive immediate medical treatment from healthcare professionals without the need to request for help.
  4. Patients have the rights to know the name, surname, and profession of the healthcare personnel in charge.
  5. Patients have the rights to ask for an opinion of another healthcare professionals and have the rights to request for a change to other healthcare professionals or medical facility that comply with the terms and conditions of respective health insurance.
  6. Patients have the rights to confidentiality of medical information except when a consent is provided or when the information is required by healthcare professionals to provide direct medical benefits.
  7. Patients have the rights to be completely informed regarding to the role in the research and the risks involved in order to make decision to participate in/or withdraw from the medical research being carried out by health care provider.
  8. Patients have the rights to make a request for information in their medical record which comply with hospital’s procedures as long as the request does not violate the rights of others.
  9. A parent or legal guardian may use the rights on behalf of the patient who is under 18 years old or physically or mentally incompetent.

Patient’s Responsibilities

  1. Patients are responsible for cooperating and complying with the healthcare professionals recommendations during the course of treatment and should inform when compliance is not possible.
  2. Patients are responsible for providing complete and truthful information and facts regarding medical conditions to the responsible healthcare professionals. This will be beneficial for providing medical treatment and preventing serious adverse effects on the patient, including relevant healthcare professionals.
  3. Patients are responsible for cooperating and complying with the hospital rules and regulations.
  4. Patients are responsible for treating healthcare professionals, other patients, and visitors with courtesy and respect.
  5. Patients are responsible to avoid any actions that could disrupt or interfere with the operation of healthcare professionals and public health personnel. Patients are responsible for direct cooperation with hospital management representatives to resolve complaints, according to the regulations of the hospital.
  6. Emergency room is only for patients who are in emergency and life-threatening conditions. Healthcare Providers are allowed to use their own discretion in choosing treatment according to their medical knowledge, evidence-based medical treatment options in a given context and limitations as well as to consult or refer patients when deemed appropriate for the patients’ highest benefits.
  7. Patients are responsible for being aware that “resources in the public health system are of high-cost and limited”. Any actions of the patient that may result in the loss of valuable resources can adversely affect the patient’s own medical treatment and others. Patients should not waste medical resources unnecessary.
  8. Patients are responsible for respecting the privacy of healthcare professionals and other patients in a medical facility. Taking pictures and video and sound recordings, or any other similar actions without prior consent are prohibited.
  9. Patients must inquire to fully understand all information given to the patients including possible risks prior to accepting or declining medical treatment. However, if there are any questions or misunderstandings, please notify the relevant parties.
  10. Patients are responsible for being aware that “Neglect or failure to comply with the above details”, may adversely affect the patient’s own medical treatment, damage to the medical facility or affect other patients. Hence, non-compliant patients will be subjected to penalties as provided by law, following the publication in the Royal Thai Government Gazette (Announced on 23 June 2020)

Entry Requirements
Prior to confirming your appointment at PMG Hospital , you should consider the entry requirements of Thailand. You may need to get vaccinated or apply for a visa in order to enter the Kingdom of Thailand. 
Health and Vaccinations
As with traveling to most other countries, health authorities advise all travelers to always make sure that they’re up to date on all their vaccinations before the trip. Every traveler needs to be up to date on their routine vaccinations, which are: the diphtheria-tetanus-pertussis vaccine, the chickenpox vaccine, the polio vaccine, the measles-mumps-rubella (MMR) vaccine, and your regular flu vaccine.

Meet and Greet protocol

Guidelines and Procedures for hospital staff Who will pick up the patient at the Airport, Disease control checking point or immigration?

  • The staffs wait to pick up the patient(s) and companion(s) at meeting point with full PPE and PMG hospital sign .

  • The staffs welcome , identify patient(s) and check temperature.

  • The officer welcome patient(s) with explanation of how to behave and duration of travels

  • The staffs inform duration of the trip and what to do during transport.
  • Use of 70% alcohol to clean hands is a must prior to getting into the vehicle.

  • The officer will use 70% alcohol spray to sanitize patient’s luggage.

  • The officer must be seated at least 1 meter away from each patients including patient companion(s).

  • The staffs use an alcohol spray to clean the vehicle door handles and closed the door properly.


Direction to PMG Hospital (Google Map)

Safe and Clean Transportation

To ensure the patients and companions’ safety, PMG Hospital has enhanced the preventive measures by applying disinfectant solution in every areas of shuttle before and after use.


Recommendation for Application Installment

Admission and Treatment
PMG Hospital is received authority by the Ministry of Public Health to be a place of to serve as a detention center in AHQ (Alternative Hospital Quarantine) for Thai and foreign medical travelers. That requires specialize expertise including treatment in the nature of medical diseases and monitoring for COVID-19 quarantine for a period of at least 14 days in the hospital. The medical team has measures to take care of fly-in as follows:

  • Patient and patient’s followers (Fly-in) must have a medical certificate for general passenger or Fit to Fly letter with a COVID-19 non-COVID-19 validation result from the country of origin. Which was issued within 72 hours prior to departure.
  • Hospital staffs wearing full PPE (Personal Protection Equipment) waiting to receive the patient and patient’s followers at airport meeting points and travel to PMG Hospital as soon as possible.
  • When arriving at PMG Hospital, patient and companions will be forwarded to the isolation room. We PMG have a total of 10 rooms at ward AHQ, at 3rd floor.
  • Patient and followers will be tested for COVID-19 3 times. (Day 0, 7 and 14).

When the patient and companions arrive PMG hospital.

  • Security blocking the path from the front of the hospital to the 1st elevator up to Ward AHQ on the 3rd floor and inform the elevator operator to lock the elevator until it is cleaned.
  • Inspector / Facility Manager takes care of cleaning the elevator with a disinfectant (0.5% sodium hypochlorite) and throw into the infectious waste.
  • When the patient and patient’s companion arrive to ward, our team waiting for welcoming, introducing and explaining rules and regulations of AHQ policy, for example:
    • Registration via COSTE application
    • COVID – 19 test 3 times (Day0, Day7, Day 14)
    • Meet the Doctor at 1st day
    • Nursing Service (24 hours)
    • On call Interpreters (24 hours)
    • Temperature, Blood Pressure and Oxygen status monitoring (2 Times/Day)
    • 3 Meals / Day
    • Hospital Gown (Daily)
    • Mask
    • Drinking Water
    • A Bottle of Alcohol based Hand Sanitize (450 ml.)
    • Stress test
  • We provide room cleaning service, linen changing,pillowcases, towels, soap, shampoo, hair cap, drinking water with a change of clothes and others extra items providing for the patient during their stay for 14 days
  • We also recommend other special service programs such as health medical checkup program, relaxing Thai massage service, ordering special food apart from the package provided by the hospital.

Room Facilities

  • Air Condition
  • Flat Screen HD TV
  • Refrigerator, Microwave oven, Electric kettle, Plates and Spoons
  • Electric Bed
  • Bedside Table
  • Sofa
  • Slipper (Disposable use)
  • Daily Toiletries
  • Free WiFi -High Speed (24 Hour)

Admission Process
I. Prepare before Admit

  • Receive notification of the patient arrival plan from the international marketing center.
  • Booking and preparing ward room to be ready before patient and companions arrive.

II. Process of Check-In

  • The medical registration department registers and records the hospital number of patient and companions.
  • Admission department sends the name of patient and companions ,hospital number to AHQ ward.

III. How to communicate with hospital

  • By Phone – 065-6624498
  • By Application Line – @pmghospital
  • By Intercom that providing in the inpatient room to the ward counter – Call 3013 or 3014

IV. Recommendations for visiting patients
Advise the companions to visit patients by VDO Call / Line Application.


PROTOCOL FOR QUARANTINE IN PMG HOSPITAL

 Foreign nationals, who are permitted to enter the Kingdom of Thailand as patients and seeking for medical care, can only be quarantined in the hospital upon arrival. In order to mitigate the risk of COVID-19 throughout the travel, including ground and air transportation, patients and their companion(s) should:

  • Wear a mask and maintain appropriate physical distance in the public area at all times.
  • Wash their hands often with soap and water for at least 20 seconds.
  • If soap and water are unavailable, use an alcohol-based hand sanitizer with at least 60% alcohol content.
  • Always bring sanitation wipes. Avoid touching their eyes, hands and mouth. Cover their mouth and nose with their bent elbow or tissue when coughing or sneezing.
  • The patients and companion(s) will be subject to a quarantine in PMG hospital for the duration of 14+2 days from the day of arrival into the Kingdom of Thailand. (The first day of arrival is referred to day 0 and quarantine is completed on day 15).
  • Only one companion can stay with the patient, the 2nd and 3rd companion(s) will be in a separated room during the quarantine period.
  • A patient will only be allowed to leave the room for medical investigations and procedures as required, while companion(s) will remain in the room throughout the quarantine period, except for visiting the patient at certain times of the day.
  • Fever and respiratory tract symptoms will be monitored on a daily basis.
  • Nasopharyngeal swabs for rt-PCR test for COVID-19 will be performed 3 times: on day 0, 7 and 14
  • If the test result for COVID-19 is detected (positive), the infected individual will be cared for in PMG hospital on their own expenses (under insurance coverage, conditions may apply).
  • Smoking is not allowed during quarantine.
  • Premature return / repatriation of the patient and companions is not allowed by Thai authorities.
  • The approvals from the Embassy of the patient’s nationality as well as the Ministry of Foreign Affairs are needed before returning home (the process takes 2 – 3 days).

At Discharge, Patients will:
  • Be informed and educated about the drugs and medication that they have been given.
  • Be taught how to manage and adapt to the environment so that it does not affect their health condition how to utilize community resources and deal with the economic and social problems which may affect their condition.
  • Understand the goal of treatment, learn how to observe their own symptoms and know when to notify the physician or nurse about significant symptoms. Patients will have sufficient knowledge to handle any emergency situations by themselves appropriately before arriving at the hospital.
  • Understand their own health status such as limitations and effect from their medical condition. Patients will be able to handle daily activities, cope with the health limitation, aid recovery and prevent complications from happening.
  • Understand and realize the importance of follow-up appointments. Patients should understand the need to ask for help in the case of emergency, as well as the treatment outcome and treatment plan to the other units which may be applicable.
  • Have the know-how in selecting nutritional food that is best for their health condition.
If treatment must be continued at another healthcare facility, patients will discharge and leave with a summary of the given treatment at PMG Hospital. This summary report will be issued by a physician and given to the patient by a nurse at discharge.
DOCUMENT SERVICE
Our international relation team provides document services for your departure.
  • Medical Certificate: A medical certificate or doctor’s certificate is a written statement from a physician or other medically qualified health care provider which is issued for a variety of reasons including certification of a patient’s illness, certification of a patient’s fitness or certification of a patient’s recovery form a medical condition.
  • Fit to fly Certificate(if requested): Some airlines require medical letter/certificate confirming that the patient’s medical condition is currently stable and suitable to travel.
  • Quarantine Certificate with results of RT-PCR test 3 times throughout the 14-day quarantine.
TRANSPORTATION ARRANGEMENTS
We offer complimentary transportation service for our patients and family members to Suvarnabhumi Airport (SUV) or Don Mueang International Airport (DMK). Please provide the following information to our international relation team.
  • Passengers passport number
  • Date of departure
  • Time of departure
  • Flight no.
  • total number of passengers to be picked up
Please note: The booking must be arranged not less than 24 hours before your travel date.

COVID-19 situation in Thailand
Situation in Thailand on Department of Disease Control
https://www.tatnews.org/tag/covid19/
South-East Asia Covid-19 Situation
Update covid-19 Situation South-East Asia on World Health organization
Vaccines Recommendations before entering Thailand

Relaxation of regulations to enter Thailand and procedures of the quarantine


From 1 April 2021,

  • Quarantine period will be reduced from 14 days (15 nights) to 10 days (11 nights). Travelers from countries with COVID-19 variants, will still be required to undergo the quarantine period of 14 days (15 nights). The list of countries with COVID-19 variants will be published and updated by the Ministry of Public Health of Thailand every 15 days. While being at quarantine facilities, travelers must take two RT-PCR tests: between day three and five and between day nine and ten.
  • While undergoing quarantine, travelers will be allowed to engage in leisure activities subject to time and conditions granted by the Ministry of Public Health of Thailand namely exercising in the fitness room, outdoor exercising, swimming, bicycling within a controlled area, and ordering goods and food from outside.
  • For non-Thai nationals, a Fit to Fly certificate will be no longer required. However, a medical certificate with a laboratory result indicating that COVID-19 is not detected, using the RT-PCR method, issued no more than 72 hours before departure, is still required. For Thai nationals, submission of either a Fit to Fly certificate or a COVID-19 test result will be required to travel to Thailand.
  • For further information, please contact the Embassy through [email protected] or telephone numbers 202-640-5897 and 202-431-0882

Originally by published by Covid-19 situation in and travel To Thailand

SHA certified travel attractions
1. The Platinum Fashion Mall
The Platinum Fashion Mall Ratchathewi, Bangkok Distance: 700 M
Orthopedic/ Spine surgery: Recommended
Neurologic surgery: Recommended
Cardiac disease: Recommended
2. Central World
Central World Pathum Wan District, Bangkok Distance: 1.1 Km
Orthopedic/ Spine surgery: Recommended
Neurologic surgery: Recommended
Cardiac disease: Recommended
3. Wat PhraChetuphon Wat Phra Chetuphon Distance: 5.7 Km
Orthopedic/ Spine surgery: Recommended
Neurologic surgery: Recommended
Cardiac disease: Depend on conditions about clinical symptoms assessed by a physician.
4. ICONSIAM ICONSIAM Charoennakorn Road, Khlong Ton Sai Khlong San Bangkok 10600
contact: 024957000 [email protected] publichttps: www.iconsiam.com
Open: Monday-Sunday 10.00-22.00
5.The Emporium The Emporium 622 Sukhumvit Road, Khlong Tan Khlong Toei Bangkok 10110
Contact: 022691000 [email protected] publichttps://www.emporium.co.th/
Open: 10.00 AM – 10.00 PM
6. Wat Traimit Withayaram Worawihan Wat Traimit Withayaram Worawihan Samphanthawong, Bangkok
Distance: 3.5 Km
Orthopedic/ Spine surgery: Recommended
Neurologic surgery: Recommended
Cardiac disease: Depend on conditions about clinical symptoms assessed by a physician.
7. Alpine Golf & Sport Club Alpine Golf & Sports Club
Alpine Golf & Sports Club is one of Thailand’s top-rated courses, and one of the best in Asia. The layout created by one of America’s leading golf course architects,..
8. Chiang Rai Road Classic Chiang Rai Road Classic
Moo 1, Mae Kon Mueang Chiang Rai Chiang Rai 57000 contact: 0863722026 [email protected] public: //www.singhapark.com
Medical Travel Advice and Support
Once you’ve decided to travel to Bangkok, you may want to learn more about Thailand and how you can make the most out of your trip. The best place to start your research would be the Tourism Authority of Thailand’s website, which covers a wide range of topics such as: Recommended Accommodations 
The following recommended accommodations are selected according to SHA2020 (Safety and Health Administration) standard. Or link to example of SHA checklist 1. Park Village Rama II  Park Vilage Rama II Address: 1/ 1-1 / 3 Rama II Soi 56, Samae Dam, Bangkhuntien, Bangkok 10150 
Thailand
Reception Desk: 24 Hours
Email:
 [email protected]
Line: @roomparkvillage
Tel :  +66 2 415 1122
2. Aloft Bangkok Sukhumvit 11 Aloft Bangkok Sukhumvit 11
Address: Soi 35, Sukhumvit 11, Klongtoey-Nua, Wattana, Bangkok Thailand 10110 Aloft Bangkok Sukhumvit 11 is offering accommodation under the Alternative Sate Quarantine (ASQ) program of the Thai Government.  For more information and booking please contact us
Tel : 02-207-7000
Email : [email protected]
3. Thousand – Ten Thousand Residence & Hotel Thousand-Ten Thousand Residence & Hotel
Address: 135/1, Soi Bangkhuntien 9-11, Bangkhuntien Road, Bangkok Thailand 10150
Tel : 088-812-9991
Line : 1000-10000
4. Trat City Hotel Trat city hotel
Address:
411/17, Moo 2, Sukhumvit Road, Tumbol Wangkrajae, Amphur Muang Trat, Trat Province Thailand 23000
Tel : 039 510 711-4 , 086 327 8171
Email : [email protected] 5. Graceland Bangkok by Grace Hotel Graceland Bangkok by Grace hotel
Address:
35 Nana Nua, Soi 5, Sukhumvit Road, Wattana District, Bangkok Thailand 10110 Graceland Bangkok offers relaxed and upscale experience in the hotel with strikingly modern design.
Tel : 02-253-0666
Email : [email protected]
Recommended hospitals for medical travelers who need long term care.
1. The Senizens The Senizens
Address:
448 The Senizens Building, Bangwaek Road, Bangwaek Pasicharoen, Bangkok Thailand 10160
Tel : 02-288-0182
Email : [email protected]om
2. Kluynamthai 2 Genetic Hospital Kluaynamthai 2 genetic hospital
Address:
27 Sukhumvit 68, Bangna, Bangkok Thailand 10260
Tel : 084-567-1111 , 084-567-1115
Email : [email protected]
3. Akkara Care The Akkara care
Address:
6 Soi Bangkhuntien, Bangkhuntien 11, Samaedam, Bangkok Thailand 10150
Tel : 097-101-4082 , 086-318-2604
Email : [email protected]

Medical Travel Q&A
Additional information not listed below is required Please contact our AHQ service team at +66 (0) 6 5662449 or E-mail [email protected] Add us as your LINE friend, contact us at WhatsApp.

    • Question : Can I cancel my reservation?
    • No, the booking cannot be canceled. But you can change your booking by contacting us at +66 (0) 6 56624498
    • Question : If it is announced by the government that the visitor to Thailand is not required to be detained on the day of his arrival in Thailand. What should I do ?
    • We have a policy of canceling the reservation. You will receive the amount you paid in full or in part depending on the conditions.
    • Question : If there is a government announcement, reducing the number of detention days for travelers entering Thailand. What should I do?
    • We have a refund policy that you have paid for the remaining amount in full or in part, depending on the conditions.
    • Question : Is there a pick-up service from the airport to the hotel?
    • Yes, we have a pick-up service from the airport, our vehicles are cleaned and sterilized to the standards. This service is included in the Alternative Hospital Quarantine (AHQ) room package.
    • Question : Does this package include three meals?
    • Yes, we have breakfast. Daily lunch and dinner throughout the stay. And, one afternoon dessert service.
    • Question : What if my COVID-19 test results are positive during my stay?
    • In the event that the test shows you have COVID-19 infection, you will be taken to hospital immediately for treatment.

    • Question : Why is the AHQ detained guest having to stay 15 nights in the hotel instead of 14?
    • Thailand’s Ministry of Public Health requires AHQ guests to be quarantined for a full 14 days and counted the date of arrival to Thailand on the 0 day regardless of the time of arrival in the country on that day.
    • Question : Guest detained AHQ is it allowed to have outside visitors?
    • Not allow.
    • Question : Can a couple stay in the same room?
    • Yes, a copy of the marriage certificate of the spouse must be submitted when making the reservation. AHQ (Alternative Hospital Quarantine).
    • Question : Can family members stay in the same room?
    • Yes, it depends on the maximum number of guests that can be accommodated for each room type or suite selected. A copy of the parent’s marriage certificate must be submitted when booking an AHQ (Alternative Hospital Quarantine).
    • Question : Can friends or unmarried couples stay in the same room?
    • No, only married couples and families can stay in the same room.
    • Question : Do babies stay for free?
    • There is no additional charge for infants up to 3 years old.
    • Question : Is there a menu for children in each meal?
    • Yes, we have.
    • Question : Are pets allowed in the hotel rooms?
    • Not allow.
    • Question : Can the COVID-19 virus be transmitted from one room to another through the hospital air conditioning system?
    • No, under the AHQ certification standard, all rooms have standalone air conditioning. Air conditioning systems and air filters in all rooms are properly sterilized as standard after guest check-out
    • Question : Does PMG Hospital have a COVID 19 insurance plan from a partner?
    • Yes, we are offering the COVID 19 insurance plan, Sawasdee Thailand. Of AXA Thailand, which has been certified as required by law It also provides protection for entry into Thailand with packages for an optional detention facility (AHQ) at PMG Hospital.

ALTERNATIVE HOSPITAL QUARANTINE

FROM AIRPORT TO AHQ, WE’LL TAKE CARE OF YOU

Enjoy the comfort of your own private area with complete facilities to take care of you during your stay with us.

ALTERNATIVE HOSPITAL QUARANTINE

 

STANDARD ROOM

VIP ROOM

14 DAYS

฿ 55,000.-

฿ 58,000.-

10 DAYS

฿ 39,000.-

฿ 42,000.-

7 DAYS

฿ 35,000.-

฿ 39,000.-

A follower whom would accompany ones quarantine will be charged ฿20,000 person for both 7 days and 10 days quarantine.

Services

  • Airport transfer – return trip
  • 24 Hours standby nursing service
  • COVID -19 testing by Real Time RT-PCR (2 Times), Serum IgM, Serum IgG
  • 3 Meals per day
  • Laundry services

Screening Criteria

  • Quarantine for 7 days with a completed vaccine certificate at least 14 days before your travel
  • Quarantine for 10 days with a partial vaccine certificate at least 14 days before your travel
  • No fever (temperature must be lower or equal to 37°C)
  • Test for COVID-19 Real Time RT-PCR is negative 72 hours before your travel

Safety Measures

1. Entrance – Exit

  • There is a limit to the entrance to each building
  • Screening staff
  • A thermo scan is used to measure the temperature at the entrance point
  • QR Code check in and check out for the hospital entrance

2. Hygiene

  • Alcohol, hand sanitizer at every service point
  • Surgical masks are provided to patients

We Are Prepared With

  • A Cohort Ward
  • Personal Protection Equipment (PPE)
  • Multi-disciplinary medical team
  • Laboratory tests for COVID-19 Real Time RT-PCR
  • Blood tests
  • Modern medical equipment’s for complicated cases of diseases

ALTERNATIVE STATE QUARANTINE (ASQ)

ICare Residentce & Hotel Bangkok have partnered with PMG hospital to offer 14 day  Alternative State Quarantine package with a clean and safe private are under Ministry of Health.

ASQ PRICE (P/P)

฿ 39,000.-

*Terms and conditions apply

News and Subscribe

ท่านสามารถลงทะเบียนเพื่อสมัครรับข่าวสารและโปรโมชั่นแพคเกจ ผ่านทาง Email โดยไม่เสียค่าใช้จ่าย